Operator Alarmcentrale Securitas
Core
Handling incoming security alarms (burglary, fire, etc.) and coordinating with surveillance services or emergency responders to ensure customer safety.
Role type
Security operations center operator
Builds
24/7 remote security monitoring and incident response for clients
Domain
Security services / Emergency response
Deliverable
physical/clinical work
Required skills
Alarm verification, customer communication, emergency coordination, MS Office, calm communication under pressure, critical thinking
Preferred skills
English knowledge, familiarity with new applications
Technologies
Alarm verification systems, MS Office
Responsibilities
Process incoming alarm calls, contact customers to resolve issues, coordinate with external partners and emergency services, register calls from various client types
Seniority
Entry-level to Mid-level