CUSTOMER CARE REPRESENTATIVE

Entain

Auderghem, Brussels Capital, beFull-time2026-10-28 → 2026-11-10

Core

Provide professional customer service and offer retail and digital support for a sports betting and gaming company.

Role type

Customer Care Representative

Builds

Customer support services for sports betting, gaming, and interactive entertainment platforms

Domain

Sports betting, gaming, and interactive entertainment

Deliverable

client delivery

Required skills

Bilingual communication (Dutch, French), problem-solving, analytical skills, ability to work under pressure, methodical approach, punctuality

Preferred skills

Interest in sport, casinos, and betting, sociability, motivation, thirst for learning

Technologies

Various customer service tools

Responsibilities

Provide professional customer service, offer retail and digital support, use a variety of tools, work within a central department

Seniority

Individual Contributor

About Entain

Entain is hiring a Principal Machine Learning Engineer to join our wider Enterprise DS&AI team that supports our core Brands and Regions. As a Principal Machine Learning Engineer, you will support, design, develop, deploy, and maintain advanced software and infrastructure capabilities within the specialised technical domain of Machine Learning Engineering, MLOps, AIOps, and GenAI enablement. Reporting to the ML Engineering Manager, you will be part of the Enterprise DS&AI Centre of Excellence, focused on creating, scaling, and enhancing machine learning platforms, frameworks, and operational c