Customer Service Supporter - skabelon JDK
Core
First point of contact for customers handling inquiries and sales-oriented solutions across phone, email, chat, and social media channels.
Role type
Customer Service Supporter (Sales-focused)
Builds
Customer satisfaction and sales revenue for JYSK retail
Domain
Retail / Customer Support
Deliverable
product features
Required skills
Active listening, problem-solving, sales identification, multi-channel communication, teamwork, flexibility
Preferred skills
Danish and English fluency, weekend availability
Technologies
Phone, email, chat, social media platforms
Responsibilities
Handle customer inquiries via phone, email, chat, and social media; identify and resolve customer problems; find sales-oriented solutions; collaborate with colleagues to exceed customer expectations.
Seniority
Individual Contributor