Vertriebsmitarbeiter (m/w/d) im Technischen Service Innendienst
Core
Central interface between customers, service, sales, and technical teams to ensure customer satisfaction and expand the service business.
Role type
Technical Service Sales Representative (In-house)
Builds
Service, maintenance, and repair offers; coordinates service deployments
Domain
Industrial pumps and systems
Deliverable
client delivery
Required skills
Technical training, commercial understanding, structured work, communication, team collaboration, German (fluent), English (fluent), MS Office, SAP
Preferred skills
Technician or Master qualification (e.g., Mechatronics, Maintenance), SAP knowledge
Technologies
SAP, MS Office
Responsibilities
Handle customer inquiries via phone and email, create service/maintenance/repair offers, organize and coordinate service deployments, manage complaints, assess technical damages, communicate technical questions, support key accounts and new customer acquisition, collaborate with internal and external sales teams, monitor market competition.
Seniority
Entry to Mid-level