Global HR-IT Solution Manager (m/f/d)
Core
Lead business-critical global HR IT services including HR Document Management, electronic personnel archive, digital HR inbox, and payslips.
Role type
Senior IT Service Management (ITSM) Solution Manager
Builds
Global HR IT services and ITSM tool configurations
Domain
Human Resources Information Systems (HRIS) and IT Service Management
Required skills
IT Service Management (ITSM), BMC configuration, AUSeP configuration, service catalog management, incident management, change management, demand management, external provider management, cloud solutions, project management
Preferred skills
Cloud architecture, cross-divisional project coordination
Technologies
BMC, AUSeP
Responsibilities
Own ITSM for global HR IT services, configure and maintain ITSM tools and service catalogs, coordinate demand and providers, drive continuous improvement
Seniority
Senior, hands-on IC