LIDER DE MERCADEO
Core
Coordinate, schedule, and monitor field visits for user verification, retention, and complaint handling for a public utility company.
Role type
Field Marketing Team Leader
Builds
Field visit schedules and community engagement activities
Domain
Public Utilities (Water, Waste, Energy)
Required skills
Field team supervision, Sales and user retention processes, Customer service, Home visit scheduling, Logistics coordination, Data verification, Incident reporting, Document management, Contingency planning
Preferred skills
Experience in public utility companies
Technologies
None stated
Responsibilities
Deliver daily field visit routes to commercial managers, Coordinate and follow up on contract terminations and complaints, Schedule home visits for user retention offers, Verify daily data on retention forms, Coordinate logistics for community events, Collect information on competitive zones, Report billing and new user updates, Manage area documentation, Support corrective and preventive action documentation, Participate in emergency plans, Adjust work plans for contingencies
Seniority
Mid-level, hands-on IC