Mitarbeiter Kundenservice (m/w/d)
On-site
Core
Customer service representative handling phone and written inquiries, managing order and shipping processes, and resolving complaints for customers and partners.
Role type
Customer Service Representative
Builds
Order fulfillment and shipping processes
Domain
Healthcare / E-commerce
Deliverable
client delivery
Required skills
Customer service experience, oral and written communication, MS Office proficiency, problem-solving
Preferred skills
English language skills, teamwork
Technologies
MS Office
Responsibilities
Answering customer inquiries via phone and email, processing orders and shipments, handling complaints and finding solutions, collaborating with internal teams to analyze errors and optimize service processes.