Info. Technology Coordinator
Core
Provide reactive, service-oriented IT support to hotel staff (Heartists) and guests, ensuring 24/7 technology operations in a dynamic hotel environment.
Role type
IT Coordinator (Support & Infrastructure)
Builds
Stable IT environment for hotel operations
Domain
Hospitality / Hotel Technology
Required skills
Windows environment, hardware troubleshooting, networking (TCP/IP, Wi-Fi), user support, basic system administration, incident management, hotel PMS/POS familiarity
Preferred skills
Security awareness, Microsoft Office, problem-solving under pressure, service orientation
Technologies
Windows, TCP/IP, Wi-Fi, PMS, POS
Responsibilities
Support Heartists and clients, manage infrastructure and equipment, prioritize incoming requests, coordinate with IT vendors, ensure data security, drive continuous improvement projects
Seniority
Junior to Mid-level, hands-on IC