IT Technician
Core
Provide Tier 1 and Tier 2 onsite and remote IT helpdesk support to hotel employees for hardware, software, network, and connectivity issues.
Role type
Senior IC IT Technician
Builds
Maintains user workstations, ensures LAN/WAN connectivity, and supports hotel property management and POS system interfaces.
Domain
Hospitality / IT Infrastructure
Required skills
Active Directory, Cisco networking, Windows OS support, VMware/Hyper-V virtualization, LAN/WAN troubleshooting, antivirus/spyware removal, asset inventory management
Preferred skills
CCNA certification, CompTIA A+, MCP, Network+, Bachelor's degree
Technologies
Active Directory, Cisco, Hyper-V, Microsoft Office 365, VMware, Windows
Responsibilities
Install, configure, and troubleshoot network devices (access points, firewalls, routers); image and deploy computers; maintain hardware/software asset inventories; coordinate with vendors for system interfaces; provide after-hours/weekend support (via careerplan.io/jobs/Hotel-Hospitality-IT-Technician-it-technician-at-hotel-hospitality)
Seniority
Mid-level, hands-on IC