Data Entry Associate
Core
Manually refresh card information in a web-based application to trigger API processes and update card-detail data within SLA.
Role type
Operations Support Analyst (Data Entry)
Builds
Updated card-detail data records
Domain
Financial services / Payments
Required skills
attention to detail, process discipline, reliability, ability to follow documented procedures, basic computer skills, ability to work repetitive tasks accurately
Preferred skills
experience in operations support or back-office operations, familiarity with ticketing systems or workflow tools, experience in SLA-driven environments, exposure to banking or card-related operations
Technologies
web-based applications, API processes
Responsibilities
Access web application to identify records requiring data refresh, manually refresh card information to trigger API updates, process incoming card-update requests, track assigned requests and monitor completion status, escalate exceptions or issues, maintain basic records of completed activities
Seniority
Individual Contributor, Contract