Retailer Services Executive
Core
Act as the face of the company and its digital solutions, driving customer ROI, value creation, and business growth through strategic insights and analytics.
Role type
Senior IC Retailer Services Executive (Client Success & Strategy)
Builds
Strategic insights, analytics, and client service models for CPG clients
Domain
CPG / FMCG / Retail / Consumer Intelligence
Deliverable
client delivery
Required skills
Strategic insights, analytics, client relationship management, presentation skills, consultative selling, data visualization, cross-functional coordination, coaching
Preferred skills
NIQ tools proficiency, CPG industry experience, coaching others in data analysis
Technologies
NIQ tools, Microsoft Excel, Microsoft PowerPoint
Responsibilities
Lead regular Business Reviews and Net Promoter Score (NPS) activities; Educate customers on relevant features and functionalities; Deliver insightful presentations and actionable recommendations; Identify and convert growth opportunities including generating sales leads; Coordinate internal departments to meet client deadlines; Lead client briefings and onboarding processes.
Seniority
Mid-Senior, hands-on IC