Manager, Customer Insights-Onsite- Phoenix
Core
Embed as a dedicated consulting partner within a grocery retail client's team to translate customer data into actionable business decisions.
Role type
Manager, Customer Insights Consultant
Builds
Decision-ready insights and recommendations for category managers and merchants
Domain
Grocery retail / Customer analytics
Required skills
Consulting, Category management, Merchandising, Data analysis, Business problem reframing, Client relationship management, AI tool usage, Insight translation
Preferred skills
AI tool advocacy, Cross-functional collaboration, Quality validation, Self-directed project management
Responsibilities
Serve as the day-to-day customer insights partner for assigned clients; Build trusted relationships with category managers, merchants, and senior leaders; Lead end-to-end analytical projects from data pull through synthesis and recommendation; Actively use AI tools for analysis and help clients interpret AI-driven insights; Partner with CPG-focused groups on joint business planning.
Seniority
Manager, independent operator
