Senior Manager, Customer Insights ( Onsite-Los Angeles)
Core
Senior Manager acting as an embedded consulting partner for grocery retail clients, translating customer data into actionable business decisions and championing AI-powered analytics tools.
Role type
Senior Manager, Embedded Client Consultant
Builds
Actionable insights, strategic recommendations, and AI-driven business solutions for grocery retail category managers and merchants.
Domain
Grocery Retail / Customer Analytics / AI-Driven Insights
Required skills
Business problem diagnosis, end-to-end project management, data synthesis, AI tool advocacy, consultative sales, client relationship management, strategic planning
Preferred skills
Deep retail domain knowledge, AI tool proficiency, cross-functional collaboration, training and enablement
Technologies
SymphonyAI platform, AI-powered analytics tools, BI tools
Responsibilities
Serve as day-to-day insights partner for assigned clients; lead end-to-end analytical projects from data pull to recommendation; actively use and advocate for AI tools in client work; build trusted relationships with category managers and senior leaders; translate complex data outputs into clear business implications; train client teams on AI-driven features.
Seniority
Senior Manager, Independent Operator
