Automotive Service Advisor | Up to 90k* & Weekends Off | Simpsonville
Core
Front-line service advisor managing the entire vehicle repair process, building relationships with guests, and coordinating workflow at an automotive service center.
Role type
Service Advisor (Customer Service & Operations)
Builds
Vehicle repair solutions and guest satisfaction
Domain
Automotive repair and customer service
Deliverable
client delivery
Required skills
Automotive repair process knowledge, parts sourcing, ticket building, sales, Windows-based software proficiency, phone communication, workflow management
Preferred skills
Prior automotive customer service or service sales experience, Service Writer/Advisor experience, TekMetric or Parts-Tech proficiency
Responsibilities
Greet guests with hospitality, present repair solutions, manage store workflow, sell services, maintain team atmosphere, coordinate guest service activities, shuttle guests, ensure repairs meet specifications, assist other employees