Solution Architect, Asia & Korea
Core
Design and validate ServiceNow solutions (SecOps, TechOps, AI Control Tower, HRSD, S2P) to meet customer business requirements within enterprise architecture.
Role type
Senior Solution Architect (Pre-sales/Consulting)
Builds
Solution architecture documents, integration designs, reference architectures, and proof-of-value engagements.
Domain
Enterprise Software (ServiceNow) + AI + FSI/Telco/Public Sector
Required skills
ServiceNow platform expertise, solution design, integration architecture, API patterns, industry business process knowledge, technical discovery, requirements translation, demo/presentation skills, competitive positioning
Preferred skills
AI integration experience, cloud credentials, pre-sales background, Asia market experience
Technologies
ServiceNow, AI, Cloud, ERP, Data platforms
Responsibilities
Own solution design for key ServiceNow solutions, run technical discovery and workshops, validate technical feasibility and security, align platform strategy with customer estate, feed field learnings back to product teams.
Seniority
Senior, hands-on IC