Principal Solution Architect
Core
Lead transformational services programs on the ServiceNow AI Platform for enterprise customers in Korea, acting as the single point of continuity from sales to early delivery.
Role type
Principal Solution Architect (Professional Services)
Builds
AI-powered solutions, implementation strategies, and multi-million-dollar transformation programs for enterprise clients.
Domain
Enterprise Software / SaaS / AI / Business Transformation
Required skills
ServiceNow platform expertise, Enterprise architecture, AI integration strategy, Executive stakeholder management, Discovery workshop leadership, Technical solution design, Data governance, Workflow automation, SOW scoping and presentation, Cross-functional collaboration
Preferred skills
ServiceNow certifications (CSA, CIS, CMA/CTA), Background in data catalogs or ontologies, Experience with large-scale transformation programs
Technologies
ServiceNow, AI platforms, Cloud architecture, Data infrastructure
Responsibilities
Partner with sales and consulting teams to position high-value professional services engagements; Collaborate with customer business and technical teams to understand requirements and craft implementation strategies; Lead discovery workshops to uncover business goals and AI-driven opportunities; Take charge of deliverables during the customer implementation lifecycle; Shape AI-enabled workflows and intelligent automation approaches; Act as trusted advisor during pre-delivery phase to ensure smooth transition to execution.
Seniority
Principal, strategic leadership & hands-on delivery