Shopkeeper (IKEA B2B & B2C)
Core
Drive commercial sales and business customer relationships for IKEA's B2B and B2C operations, optimizing the shopping experience and store profitability.
Role type
Senior commercial manager / Store business leader
Builds
Commercial action plans, sales initiatives, and business customer engagement strategies
Domain
Retail / Home furnishing / B2B sales
Required skills
B2B sales, commercial planning, market analysis, team leadership, stakeholder management, cost control, negotiation, English communication, analytical skills
Preferred skills
Experience in home furnishing, ability to develop local market knowledge, presentation skills, succession planning
Technologies
None stated
Responsibilities
Lead commercial team to attract and convert business visitors, build long-term relationships with local business community, implement and communicate IKEA BUSINESS action plans, analyze KPIs and media results to optimize sales, ensure store safety and service quality, manage staffing for business customers, drive cost efficiency and profitability
Seniority
Senior, hands-on IC with team leadership