Patient Liaison Rehab Administration Full Time Days
Core
Oversees service experience and resource utilization for patients in a fast-paced clinic, acting as a liaison between patients, staff, and providers to ensure compliance with treatment plans.
Role type
Patient Liaison / Practice Operations Coordinator
Builds
Efficient clinic operations and patient care continuity
Domain
Healthcare / Rehabilitation Administration
Required skills
scheduling management, patient communication, data collection, billing error resolution, patient registration, patient education, relationship management, inquiry handling, follow-up coordination
Preferred skills
electronic medical record system usage, medical terminology knowledge
Responsibilities
Manages schedules for providers, rooms, and equipment; coordinates care alternatives for patients; communicates with patients and staff to ensure treatment compliance; assists with data collection on physician productivity; facilitates resolution of billing errors and denials; registers patients and schedules appointments; provides patient education; maintains relationships with internal and external stakeholders; answers incoming inquiries; conducts follow-up on testing and prescriptions.
Seniority
Entry-level to Mid-level, hands-on operational support