Technicien Support de Proximité (H/F) - Quimper
Core
On-site IT support technician providing daily assistance, troubleshooting, and maintenance for end-users in an office environment.
Role type
Junior IT Support Technician
Builds
Desktop workstations, peripherals, and Microsoft 365 environments for internal clients
Domain
IT Services / Helpdesk
Deliverable
physical/clinical work
Required skills
Windows environment, Microsoft 365, Office suite, incident management, ITSM tools, hardware troubleshooting, software troubleshooting, ticket management
Preferred skills
Escalation management, continuous service improvement
Responsibilities
Welcome and assist users, provide office and application support, diagnose and resolve hardware/software/application incidents, manage and track incident and request tickets, install and maintain workstations and peripherals, escalate complex incidents, contribute to service quality improvement
Seniority
Junior, first experience required
