Service BDC Agent - Autobahn Motors
Core
Respond to internet inquiries, generate service appointments, and conduct phone surveys for an automotive dealership.
Role type
Service BDC Agent
Builds
Service appointments and customer experience data
Domain
Automotive retail
Required skills
Lead management, CRM software, phone communication, data entry, report compilation, time management
Preferred skills
Previous BDC experience, high-volume call center experience, commission-driven role experience, goal-driven performance
Technologies
CRM software, lead management tools, internet
Responsibilities
Respond to internet inquiries, enter customer data into CRM, generate service appointments, conduct phone surveys, compile reports
Seniority
Entry-level to Individual Contributor
