Telefonist (m/w/d)
Core
Answering calls, greeting customers in person, and routing inquiries to sales, service, or workshop departments.
Role type
Receptionist / Front Desk Agent
Builds
Customer communication and appointment scheduling for automotive services
Domain
Automotive retail and service
Deliverable
client delivery
Required skills
telephone etiquette, call routing, appointment scheduling, information documentation, office software proficiency (via careerplan.io/jobs/2415564-telefonist-mwd-at-autohaus-bleker-gmbh)
Responsibilities
Answering and routing phone calls, greeting customers in person, tracking callback requests, documenting conversation notes, assisting with appointment scheduling