Service support specialist
Core
Ensure operational gaming tables, troubleshoot technical failures, and resolve player disputes in a live casino environment.
Role type
Service support specialist (gaming operations)
Builds
Operational gaming tables and player experience
Domain
Online casino entertainment / Live dealer operations
Required skills
IT troubleshooting, software/hardware problem resolution, player dispute resolution, report preparation, internal system management, table assignment management, communication, analytical thinking, confidentiality, adaptability
Preferred skills
English (B2), MS Office, Windows, managerial decision making, teamwork