IT Specialist
Core
Provide technical support and ensure the smooth operation of IT systems for a premier dining establishment (hotel).
Role type
Junior IT Support Specialist
Builds
Property-based IT systems and user support services
Domain
Hospitality / Hotel Operations
Required skills
Hardware troubleshooting, software installation, network connectivity support, asset management, user onboarding/offboarding, ticket tracking, antivirus monitoring, basic network monitoring
Preferred skills
CompTIA A+, Google IT Support Certificate, Microsoft Fundamentals, hotel/hospitality operations experience
Technologies
Desktops, printers, mobile devices, peripherals, antivirus software, backup systems
Responsibilities
Troubleshoot hardware, software, and network issues; install and configure IT equipment; manage IT assets and software licensing; support user onboarding and offboarding; monitor security and backup systems; log and resolve support tickets.
Seniority
Junior, 1-2 years experience