Front Office Team Member
On-site · United KingdomNo visa sponsorship
Core
Welcome guests, handle check-in/check-out, manage calls, and ensure accurate billing at the front desk of a hotel.
Role type
Front Office Team Member
Builds
Guest check-in/check-out processes, call handling, and billing records
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Customer service, prompt response, accurate documentation, sales skills, product knowledge
Preferred skills
OPERA cloud experience
Responsibilities
Greet guests, handle check-in and check-out, respond to guest requests, handle calls, document messages, promote hotel facilities, ensure accurate charges
Seniority
Entry-level