Kundenberater / Call Center Agent - Deutschsprachig
On-site
Core
First point of contact for private customers via phone, handling general inquiries and coordinating sales appointments.
Role type
Customer Service Agent (German-speaking)
Builds
Customer support and sales appointment coordination for AUTO1 Group's digital car sales platform
Domain
Automotive retail / Digital sales
Deliverable
client delivery
Required skills
Fluent German (spoken and written), phone communication, customer relationship management, appointment coordination, Google Workspace tools
Preferred skills
English, prior private customer service experience, structured and solution-oriented work style
Responsibilities
Answer customer phone calls, research order status with colleagues, coordinate sales appointments in German and Austrian showrooms, meet quality and quantity targets