Secure Support Engineer
Core
Provide secure IT support and troubleshooting for UK users, ensuring the integrity and availability of business-critical systems and environments.
Role type
Secure Support Engineer (IT Operations)
Builds
Secure IT environments and services for UK clients
Domain
Defense and security / IT Operations
Deliverable
infrastructure
Required skills
Windows OS, Azure, Office 365, Intune, Azure Virtual Desktop, secure IT support, ticket handling, technical reporting, data management, documentation
Preferred skills
Azure platform management, customer-facing support, team collaboration
Responsibilities
Act as first point of contact for user requests in a secure environment, provide technical support for team projects, create usage reports, follow strict data management processes, support business-critical systems, maintain on-site availability.
Seniority
Mid-level, hands-on IC