Customer Service Representative (CSR)/Dispatch
No visa sponsorship
Core
Develop and maintain customer relationships, manage order creation, and coordinate transportation scheduling in a fast-paced warehouse environment.
Role type
Customer Service Representative / Dispatch
Builds
Customer delivery creation and transportation scheduling
Domain
Logistics / Supply Chain
Deliverable
product features
Required skills
telephone etiquette, email communication, problem solving (5 Why's, 8D), computer skills, SAP ERP familiarity, MS Office
Preferred skills
High School Diploma, warehouse environment experience
Responsibilities
Respond to customer inquiries via phone and email, create daily customer orders, schedule transportation services, perform office duties (filing, scanning), resolve variances by going to the source
Seniority
Mid-level, individual contributor