Customer Service Specialist
On-site · United StatesNo visa sponsorship
Core
Processing customer orders, handling order entry, and scheduling shipments to meet customer requirements on time.
Role type
Customer Service Specialist (Order Processing)
Builds
Order fulfillment and shipment schedules
Domain
Manufacturing / Logistics
Deliverable
product features
Required skills
Order coordination, Cross-departmental communication, Delivery tracking, Reporting, Process improvement
Responsibilities
Coordinate orders and shipments between Manufacturing and customers; Interface with credit, sales, shipping, and purchasing departments; Track and report delivery dates and anticipated delays to customers and sales staff; Use Manufacturing System tools to drive continuous improvement.