Collections Specialist - Eurofins Environment Testing - Barberton, OH
Core
Reviewing and evaluating client account portfolios to collect past due invoices and resolve payment conflicts.
Role type
Collections Specialist
Builds
Cash flow recovery for client accounts
Domain
Financial services / Accounts Receivable
Deliverable
client delivery
Required skills
Collections experience, Accounts Receivable experience, Customer service, Accounting knowledge, Negotiation, Problem solving, Oral and written communication, Active listening, Detail orientation
Preferred skills
AS/AA in Accounting, Knowledge of collections policies, Basic mathematical principles, Knowledge of Oracle
Responsibilities
Contact clients for payment of past due invoices, Resolve client payment conflicts, Maintain accurate account notes in collections software, Process credit card payments, Report negative payment patterns, Facilitate conference calls on client accounts, Research cash discrepancies in Oracle