Audio Visual Support Specialist
Core
Provide remote and on-site support for audio-visual equipment, multimedia services, and conference room functionality for EU institutions and public/private organizations.
Role type
Audio Visual Support Specialist
Builds
Multimedia services (live broadcast, recording, editing, publication) and accounts for AV tools (WebEx, Meet & Talk)
Domain
IT Services / Audio-Visual Technology
Deliverable
client delivery
Required skills
AV equipment troubleshooting, WebEx, Microsoft Teams, Microsoft Office, Active Directory (Microsoft/Azure), end-user training, conference room management
Preferred skills
Creston Panel, Polycom, NVX, video recording support, video editing/publishing tools, ITIL V4, AV CTS, Crestron MCP, Crestron MTA
Responsibilities
Investigate and resolve AV issues, coordinate with 3rd line maintenance teams, perform daily functionality checks of conference rooms, provide roaming in-room support, manage virtual meeting support, handle AV service accounts and licenses
Seniority
Mid-level, hands-on IC
