Reservation Associate
Core
Manage reservations, respond to customer inquiries, and ensure seamless booking experiences for customers.
Role type
Reservation Associate
Builds
Booking confirmations and customer service interactions
Domain
Hospitality / Travel
Required skills
Reservation management systems, CRM platforms, verbal communication, written communication, data entry, time management, problem-solving, computer literacy
Preferred skills
Hospitality industry experience, advanced CRM systems, bilingual communication (English and regional languages), high call volume handling, booking systems knowledge, payment processing knowledge, cross-department coordination, quality assurance procedures