Schedule Coordinator
Core
Manage service request flow, schedule and dispatch technicians for equipment repairs and upgrades, and handle invoicing for industrial service operations.
Role type
Senior operational coordinator (dispatch & scheduling)
Builds
Timely repairs and upgrades of customer equipment
Domain
Industrial services / Material handling
Required skills
Scheduling, dispatching, invoicing preparation, system management (Siebel), stakeholder communication, emergency response coordination, material tracking, subcontracting management, charge line creation, WIP reporting
Preferred skills
Industrial service experience, dispatching business experience, customer orientation, prioritization, multi-tasking, strong PC skills
Technologies
Siebel
Responsibilities
Generate and manage service requests, schedule field operatives, maintain planning boards, arrange rental equipment and subcontracting, review invoicing details, monitor work packages, coordinate emergency breakdowns, create charge lines, prepare daily invoicing, maintain WIP reports, enforce safety procedures
Seniority
Senior, hands-on IC