Sr. Document Production Associate - 2nd Shift
Core
Provide word processing and document production services for clients, including editing, proofreading, converting, and creating documents.
Role type
Senior Document Production Associate
Builds
Client documents and materials
Domain
Business support services / Legal and Financial services
Required skills
Advanced MS Office (Word, Excel, PowerPoint), strong keyboarding and typing, document production experience, troubleshooting software/hardware, quality assurance, training junior staff, independent judgment, meeting deadlines, handling confidential information
Preferred skills
Legal, banking, or large corporate environment experience, legal timekeeping/job tracking system knowledge, higher level education
Technologies
MS Office, tracking software, document production equipment
Responsibilities
Perform document production work according to policies, assess job requests and identify correct processes, edit and proofread documents, troubleshoot complex software/hardware problems, coordinate workflow and intake, perform quality assurance on others' work, train junior staff, interact with clients via phone, email, or in person, adhere to client and company policies
Seniority
Senior, hands-on IC