Overnight Front Office Reception Agent
No visa sponsorship
Core
Overnight Front Desk Reception Agent responsible for guest check-in, night audit, and front-line service at a luxury alpine resort.
Role type
Front Office Reception Agent (Overnight)
Builds
Guest check-in/check-out, room assignments, and nightly financial reconciliation
Domain
Hospitality / Luxury Resort
Deliverable
physical/clinical work
Required skills
Guest service, Night Audit procedures, Cash handling, Phone communication, Property Management Systems (PMS)
Preferred skills
Night Audit experience, Front Desk experience, PMS/OPERA CLOUD experience, Second language
Technologies
PMS, OPERA CLOUD
Responsibilities
Greet and settle guest accounts, Conduct Night Audit Procedures, Monitor switchboard and answer calls, Maintain personal cash float, Assist guests with hotel facilities, Drive rate through up-selling room brands
Seniority
Entry to Mid-level