Concierge - Limelight Ketchum
Core
Acts as an ambassador for the hotel, welcoming guests, managing check-ins/check-outs, and recommending local activities based on guest interests.
Role type
Front-line hospitality concierge
Builds
Guest experiences and operational front-desk services
Domain
Hospitality / Hotel operations
Deliverable
product features
Required skills
Guest check-in/out procedures, local activity booking, cash handling, complaint logging, cross-department coordination
Preferred skills
Knowledge of local mountain/town events, problem-solving, active listening, team collaboration
Technologies
None stated
Responsibilities
Recommend and book activities for guests, check guests in or out, record guest complaints, maintain front desk orderliness, coordinate daily departmental needs, manage cash bank settlement
Seniority
Entry-level, hands-on IC