FR - Réceptionniste Polyvalent (H/f)
Core
Front-of-house receptionist responsible for guest check-in/out, room sales optimization, and service delivery at a hotel.
Role type
Front-of-house receptionist
Builds
Guest experiences and hotel occupancy
Domain
Hospitality / Hotel operations
Deliverable
client delivery
Required skills
Guest relations, upselling, multilingual communication, procedural compliance
Preferred skills
A third language
Technologies
Hotel management systems
Responsibilities
Welcome and assist guests throughout their stay, optimize room revenue by promoting specific rooms, highlight service offerings like pre-check-in, advise guests on local attractions and dining, promote the hotel's RSE commitments, apply existing procedures using available tools