Security Operations Center Operator I, Full-time, Evenings
Core
Monitor security operations 24/7, dispatch personnel, and manage incident response for a hospital system.
Role type
Security Operations Center Operator (Physical Security)
Builds
Real-time security monitoring and incident response coordination for hospital facilities
Domain
Healthcare / Physical Security
Deliverable
physical/clinical work
Required skills
Incident prioritization, dispatch coordination, surveillance monitoring, alarm response, incident documentation, emergency coordination, policy enforcement, hardware/software troubleshooting
Preferred skills
Security dispatching experience, Associate/Bachelor's degree, Valid driver's license
Technologies
Surveillance cameras, Access control systems, Alarm systems, Computer aided dispatch, Microsoft Office
Responsibilities
Receive and prioritize incoming security calls and alerts; Dispatch security personnel to incidents; Monitor surveillance and access control systems; Respond to alarms (intrusion, fire, duress); Coordinate with emergency services; Document incidents in management systems; Escalate high-priority incidents.
Seniority
Entry-level, hands-on IC