Alarm Monitoring Dispatcher 12:00PM-10:30PM - Training Provided!
Core
Manage real-time security events and live audio/video interactions to prevent breaches and de-escalate threats at monitored sites.
Role type
Senior IC security operations coordinator (interactive monitoring)
Builds
Real-time security interventions and life safety dispatch for customers across the U.S.
Domain
Physical security / Alarm monitoring / Life safety
Deliverable
physical/clinical work
Required skills
Alarm verification, two-way audio communication, video monitoring, incident de-escalation, emergency dispatch coordination, rapid decision-making, documentation
Preferred skills
None stated
Technologies
Two-way audio/video surveillance systems, automation system of record
Responsibilities
Monitor and verify alarm signals via video and phone; conduct remote security checks and virtual escorts; manage live audio interactions to intervene in security violations; dispatch emergency services; document incidents and generate reports.
Seniority
Senior, hands-on IC
