Housekeeping Order Taker Daily Worker
Core
Handle incoming calls and coordinate guest requests for housekeeping services, amenities, and linen to ensure timely delivery and excellent guest service.
Role type
Housekeeping Order Taker
Builds
Guest service requests and room readiness
Domain
Hospitality / Hotel Operations
Deliverable
client delivery
Required skills
telephone etiquette, request coordination, record keeping, cross-department communication, confidentiality, shift work adaptability
Preferred skills
previous housekeeping or hotel operations experience, basic computer skills
Technologies
telephone systems, basic computer software
Responsibilities
Answer incoming telephone calls professionally, record and follow up on guest requests, coordinate with housekeeping and other departments, maintain accurate records of requests and lost and found items, report operational issues to supervisors
Seniority
Entry-level, daily worker