Houseman/Porter
Core
Providing superior guest service and maintaining cleanliness standards throughout the hotel tower, including removing laundry and trash, cleaning guest areas, and assisting guests with requests.
Role type
entry-level housekeeping staff
Builds
clean guest rooms, hallways, and public areas; manages linen and trash logistics
Domain
hospitality + hotel operations
Deliverable
physical/clinical work
Required skills
guest service, cleaning techniques, laundry handling, trash removal, reporting facility issues, inventory management, English communication
Preferred skills
resiliency with difficult guests, teamwork, knowledge of housekeeping procedures
Technologies
cleaning machines, chemical handling equipment
Responsibilities
greet guests and assist with questions/problems, remove used laundry and trash from rooms, clean and maintain guest areas and storage rooms, deliver soiled linens to laundry and return clean linens, report facility problems, maintain documentation of duties
Seniority
entry-level, 1 year experience preferred