MICE Assistant Manager (Arabic Speaker)
Core
Coordinate and manage corporate events, conferences, meetings, exhibitions, incentive groups, and social functions for luxury hotels.
Role type
Assistant Manager, MICE Operations
Builds
Corporate events, conferences, meetings, exhibitions, incentive groups, and social functions
Domain
Luxury Hospitality / Event Management
Required skills
MICE operations, banquet operations, event planning, function room setups, audiovisual requirements, hotel management systems (Opera/Delphi), operational planning, team supervision, client relations, health and safety compliance
Preferred skills
Supervisory experience, multi-department coordination, last-minute change management, post-event analysis, luxury service standards
Technologies
Opera, Delphi
Responsibilities
Oversee operational planning and execution of meetings and events; Coordinate with Banquets, F&B, Front Office, and AV/IT teams; Prepare and review Banquet Event Orders (BEOs) and event schedules; Conduct pre-event briefings and communicate client requirements; Supervise event setup, room layouts, and venue readiness; Monitor event operations and adherence to service standards; Manage last-minute changes and operational challenges; Ensure smooth coordination of group arrivals and transportation; Monitor food and beverage service delivery; Ensure compliance with health, safety, and security procedures; Handle client concerns and resolve operational issues; Supervise event team members and allocate tasks; Conduct post-event reviews and gather client feedback.
Seniority
Mid-level, hands-on IC with supervisory responsibilities
