Reservation Manager - Fairmont Agra
Core
Managing hotel reservation operations, optimizing room inventory, and maximizing revenue opportunities for guest bookings.
Role type
Senior IC reservations manager
Builds
Guest booking experiences and optimized room inventory
Domain
Hospitality / Hotel Management
Required skills
Team leadership, reservation system management, revenue optimization, guest communication, data analysis, training development
Preferred skills
Experience with reputed hotel brands, managing reservations teams
Technologies
PMS, CRS, channel managers, OTA platforms
Responsibilities
Oversee daily operations of the Reservations Department, manage individual/group/corporate/online reservations, monitor reservation accuracy and room availability, lead and mentor the reservations team, collaborate with Revenue Management and Sales teams, generate and analyze reservation reports, handle complex guest inquiries and complaints, coordinate with Front Office and Housekeeping
Seniority
Senior, hands-on IC