Customer Order & Administration Specialist
Core
Manage financial records, invoice processing, expense management, and order fulfillment administration to ensure accuracy and timely delivery for IKEA customers.
Role type
Senior Customer Order & Administration Specialist
Builds
Accurate financial records, processed invoices, and reliable order fulfillment flows
Domain
Retail + Finance/Accounting
Required skills
Financial record keeping, Invoice processing, Expense management, Bank reconciliations, Document management, Stakeholder communication, Order flow monitoring, Microsoft Excel, Accounting basics, Detail orientation
Preferred skills
Knowledge of IKEA business and supply chain, Customer-centric mindset, Strategic and operational analysis, Team leadership, Project management
Technologies
Microsoft Office (Excel), Accounting systems, Order management systems
Responsibilities
Maintain and update financial records including general ledger and accounts payable/receivable, Process and verify invoices and manage expense reports, Perform daily sales and bank reconciliations, Monitor order flow and ensure accurate delivery to customers, Support monthly and annual closing processes and audits, Manage administrative purchases and coordinate with internal departments
Seniority
Senior, hands-on IC
