Student Success Coach - Tempe, AZ
Core
Advocate for student success throughout the academic lifecycle for students enrolled in Workforce Solutions programs, coaching from enrollment to graduation.
Role type
Student Success Coach
Builds
Student retention and graduation outcomes for healthcare education programs
Domain
Healthcare education / Nursing
Deliverable
dashboards & analysis
Required skills
Motivational interviewing, Student information systems, Customer relationship management, Policy and procedure knowledge, FERPA compliance, Data reporting
Preferred skills
Counseling, Coaching, Interviewing, Development, Education
Technologies
Student information systems, CRM systems
Responsibilities
Contact students regularly via virtual meetings, phone, text, and email to provide support and accountability; Use student information systems and reporting for timely completion of tasks; Deliver virtual events to support student success; Act as a programmatic expert for assigned programs; Report on student population regarding attrition and retention; Handle and document confidential student information in compliance with FERPA regulations.
Seniority
Entry-level to Mid-level