Host - Aera
Core
Welcome and seat guests, manage reservations and waitlists, and coordinate seating plans to optimize guest flow in a high-end restaurant.
Role type
Front-of-house host
Builds
Guest seating and reservation management for a destination restaurant
Domain
Hospitality / Fine Dining
Deliverable
product features
Required skills
Reservation management, guest flow coordination, multitasking, communication, attention to detail
Preferred skills
Previous hospitality experience, OpenTable proficiency, Smart Serve Certification
Technologies
OpenTable
Responsibilities
Welcome and seat guests, manage reservations and waitlists, coordinate seating with kitchen and service staff, answer phone calls, maintain host stand cleanliness, manage coat check, assist with service recovery
Seniority
Entry-level, hands-on IC