Senior Manager Lifecycle Solutions Business Line SynTiso (m/w/d)
Core
Building and scaling a profitable Lifecycle and After-Sales Service organization to increase customer equipment availability and OEE.
Role type
Senior Manager, Lifecycle Solutions
Builds
Service contracts, maintenance, spare parts, upgrades, and remote support for pharmaceutical and food industry machinery.
Domain
Industrial machinery / Pharmaceutical packaging
Required skills
Service organization building, R&D collaboration, pricing strategy, team leadership, contract negotiation, market analysis
Preferred skills
Pharma or machinery industry experience, English fluency, German proficiency, data-driven product development
Technologies
Service Level Agreements, Remote Support systems, OEE monitoring tools
Responsibilities
Establishing service contracts and maintenance programs, developing data-driven service products, defining pricing strategies, leading the service team, integrating serviceability into product design.
Seniority
Senior, hands-on IC