Assistant.e Chef de réception H/F - Pullman Paris Montparnasse 4*
Core
Assistant Front Office Manager supporting the Front Office Manager in leading reception, baggage, and VIP host teams to ensure high guest satisfaction and operational performance.
Role type
Assistant Front Office Manager
Builds
Guest arrival/departure processes, room assignments, and front-of-house service standards for Pullman Paris Montparnasse.
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Front office operations, team leadership, customer relations, complaint management, Opera Cloud, French (fluent), English (fluent)
Preferred skills
Third foreign language, strategic thinking, problem-solving
Responsibilities
Manage front office, baggage, and VIP host teams; oversee guest check-in/check-out and room assignments; handle guest complaints; maintain service standards and procedures; ensure team appearance and grooming compliance.
Seniority
Mid-level Manager