Correspondence Team Member
Core
Manage and respond to written consumer communications, including complaints, inquiries, and requests for information, ensuring compliance with legal and regulatory requirements.
Role type
Customer service representative (correspondence)
Builds
Written responses to customers regarding product and service issues
Domain
Hospitality / Timeshare
Deliverable
client delivery
Required skills
Written communication, research, investigation, MS Office (Word, Excel, Outlook), problem-solving, attention to detail, case management
Preferred skills
Bilingual (Spanish/Portuguese), Quality Assurance experience, Adobe Acrobat knowledge, Associate or Bachelor's degree in English/Communications