FR - Réceptionniste (H/F/X) Tournant
Core
Front-desk receptionist responsible for welcoming guests, managing check-in/check-out, billing, and ensuring a positive guest experience at a hotel.
Role type
Front-desk receptionist
Builds
Guest check-in/check-out processes, billing, and personalized guest experiences
Domain
Hospitality / Hotel industry
Deliverable
product features
Required skills
Guest relations, check-in/check-out procedures, billing and cash handling, customer service, attention to detail
Preferred skills
Natural smile and positive attitude, listening skills, professionalism, adherence to procedures
Technologies
Point of sale systems, billing software
Responsibilities
Welcome guests with a friendly attitude, process check-in and check-out, handle billing and cash collection, promote hotel facilities, contribute to customer satisfaction improvement
Seniority
Entry-level