Guest Service Team Member
Core
Front office and hospitality support covering check-in/out, reservations, F&B service, and night security duties.
Role type
Guest Service Team Member
Builds
Guest experiences and hotel operations
Domain
Hospitality / Hotel
Deliverable
product features
Required skills
Customer service, English fluency, shift flexibility, complaint resolution, upselling
Responsibilities
Welcoming guests, completing check-in and check-out, managing reservations, serving in bar and restaurant, handling night security, resolving complaints, promoting facilities
Seniority
Entry-level